Fix in Salesforce for [Contact] Poll Error - INVALID_TYPE: sObject Type 'EntitySubscription'

  • Updated

Issue

When Riva Cloud or Riva On-Premise syncs Salesforce, the following error may appear in the sync logs:

sync-error-red-X.png [Contact] Poll Error - INVALID_TYPE: sObject type 'EntitySubscription' is not supported.
 

Cause

Riva is configured to sync contacts, but in Salesforce, Chatter has not been enabled.

Solution

In Salesforce, enable Chatter.

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