The Riva Cloud release notes list the benefits of this release:
| Release version: | 2017.1 * |
| Release date: | Feb. 2, 2017 |
* 2017.1 is the first Riva Cloud release of 2017. Sequential numbers will be used for subsequent releases.
Benefits of this Release
- Improved guidance to know when to save a sync policy for the first time for Exchange or IBM Notes.
- Improved ability to report issues to the Riva Success Team.
- Improved Delete Safety feature.
- Improved payment processing.
- Slightly simplified Riva Cloud page display.
- Improved navigation.
- When you create a sync policy for Exchange or IBM Notes and select Save, Riva Cloud now displays a reminder to make sure you have set two critical settings that you cannot change after you save the policy. The critical settings are
- Category Name and
- Create a separate contact folder.
Improved ability to report issues...
- Riva Cloud now supports copying and pasting from the Riva Cloud sync logs to the large Message box at the bottom of the Contact the Riva Success Team form.
Improved Delete Safety feature
- Context: The Riva Cloud Delete Safety feature reduces the likelihood of unintentional mass deletions when syncing your CRM and email system. When the number of queued deletions exceeds a threshold, Delete Safety issues an error, and Riva does not process the deletions.
- What's new: If you investigate and determine that the deletions were intentional, you can allow the deletions yourself without having to contact the Riva Success Team.
- You can now update, change, or add credit cards when managing your online payment options.
- EUR clients can pay by credit card in Riva Cloud for any purchase under 2000 EUR.
Slightly simplified Riva Cloud page display:
- Removed the redundant Ask Us button from the left side of the Riva Cloud web pages. To contact us, select
near the top right corner.
- After submitting a Contact the Riva Success Team form, you have immediate access to Riva Cloud's main menu without having to log back in.