Fix in Salesforce For [Task] Poll Error - INVALID_TYPE: sObject Type 'TaskRelation'

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Issue

When Riva Cloud or Riva On-Premise syncs Salesforce, the following error may appear in the sync logs:

 [Task] Poll Error - INVALID_TYPE: sObject type 'TaskRelation' is not supported.

 

Cause

A task has multiple contacts, but in Salesforce, Shared Activities have not been enabled.

Solution

In Salesforce, enable the Shared Activities feature.

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