Riva Sales Engagement 2024.4 Release Notes

  • Updated

2024.4.2 - Hot-fix - Oct 4, 2024

New!

  • Cadence & Email Burst:
    • Link Click Metrics: The "Clicks" in the stats column is now clickable, allowing you to review comprehensive data for each link click. This enhancement provides deeper visibility into how your links are performing, helping you make informed decisions with ease.

Bug Fixes

  • Improved CSV Column Parsing
    • The first row (column header) dictates which merge field each column maps to, regardless of the column order.
    • Empty columns and invalid headers are ignored.
    • Only the email field is required, making data uploads more flexible.
    • Column headers are now case-insensitive and ignore extra spaces.
  • Handling Cadence & Email Bursts with high number of recipients
    • Also fixed email sends failing if they contain attachments

2024.4.2 - Sept 26, 2024

New!

  • Email Burst:
    • New User Experience - To simplify the process of selecting options, we’ve replaced dropdown menus with click-through links for applying email templates, inserting booking links, merge fields, and sending test emails.

    • Updated message on an empty tab

    • Improved Merge Field Management: Users can now easily manage merge fields for recipients in Email Burst.

    • Clear Navigation Prompts: A confirmation message will now appear when navigating away from an Email Burst, ensuring no changes are lost.

  • Cadence & Email Burst:
    • Duplicate Detection: Avoid duplicates when retrieving recipients from Salesforce to a Cadence or Email Burst.

    • Supporting Salesforce Merge Fields: Now supporting Salesforce merge fields (Salesforce Integration required).

Bug Fixes

  • Optimized Riva Bookings Caching: We’ve fixed caching issues affecting Single Use Link creation.
  • Metrics Page: The UI for the metrics page has been improved for better user experience.

 

2024.4.1 - Sept 4, 2024

Bug Fixes

  • Fixed Recipient Import by CSV using Salesforce merge fields for Cadence and Email Burst.
  • Removed the dependency between Email Burst and Cadence for Salesforce Integration to work.  
  • Email Templates: Addressed spacing issues with Email Templates and templates generated with Riva Copilot.
  • Email Burst:
    • Allowing users to edit content or recipient for a scheduled Burst.
    • Improved Recipient experience by allowing to scroll to the last recipient.
    • Improved delayed send message for a burst specifying the time. 
    • Updated the user message when deleting recipient on Email Burst.
  • Riva Bookings: Optimized Riva Bookings Timeout error and Calendar booking experience.
  • Cadences: Improved Shared Cadence experience by fixing recipient view.

 

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