2024-09-18 10:46 am MST
The rollback has been completed for all affected accounts. We have confirmed that this has resolved the immediate issue. We will provide a Root Cause Analysis when Riva's engineering team has completed their investigation.
2024-09-18, 9:38 am MST
We are currently experiencing an issue that is preventing Google users from synchronizing. Our investigation indicates that this problem began after a system update was applied last night.
Our team is actively working to resolve the issue by rolling back the affected update. We will provide an update as soon as this process is complete.