We would like to inform you that the Sales Engagement production instance will undergo a scheduled migration, resulting in up to 60 minutes of downtime during the process.
Migration Window:
November 18 – 25, 2024
We are coordinating with applicable customers to identify the best time for this migration, ensuring minimal disruption to your operations.
What's Happening:
The Sales Engagement production infrastructure is being migrated from Amazon Elastic Kubernetes Service (Amazon EKS) to Amazon Elastic Container Service (Amazon ECS). The transition to Amazon ECS enhances scalability and simplifies management. With better security, compliance, and seamless integration with AWS services, ECS allows us to deliver a more responsive, high-performing service experience.
What to Expect:
- The system will be temporarily unavailable for up to 60 minutes during your scheduled migration window.
- All services will resume automatically once the migration is complete.
If you have any concerns or require further assistance, please reach out to the account manager or support team.
We appreciate your understanding and cooperation as we make these improvements to enhance your experience.