Mar 3, 2025, 10:45 AM MST
Microsoft has reported an issue that may affect accessing various Microsoft 365 services or authentication for users in Canada.
Additional details and updates can be found here and we will update this documentation as new information becomes available.
https://admin.microsoft.com/AdminPortal/home?#/servicehealth/:/alerts/MO1022159
If you're not located in Canada and are experiencing problems with connectivity or Riva functionality, you can reach out to our support team here:
Resolved Mar 3, 2025, 1:44 PM MST
Preliminary root cause
A portion of networking infrastructure entered an unhealthy state in Canada and the Northeast US, which prevented users located in this region, or users whose traffic was routed through this region, from accessing Microsoft 365 services as expected.
Additional details can be found here: servicehealthhttps://admin.microsoft.com/AdminPortal/home?#/servicehealth/:/alerts/MO1022159