2025.2 Sales Engagement Release Notes

  • Updated

2025.2.3 April 30th 2025 

Bug fixes!

Email Burst & Cadences

  • Test Burst Recipients: Sending test bursts to specific recipients is now supported.

  • Reply & Bounce Metrics: Improved logic for more accurate reply and bounce metrics analytics in bursts and cadences.

  • Scheduled Bursts with Attachments: Issue causing occasional errors has been resolved.

  • Cloning Issues: Cloning email bursts/scheduled bursts with attachments no longer clears attachments.

  • Sender Signature Field: Now only appears for users with sharing and delegation licenses.

  • Merge Fields: Detection and handling of merge fields is significantly improved.

Templates

  • Large Attachments: Editing or cloning templates with large files displays an intuitive loading spinner.

Salesforce Integration

  • Search Improvements: Unwanted results no longer appear. Search now supports spaces.

  • Contact Selection: Users can select contacts across different list views and multiple searches.

Email Tracking

  • Opens & Clicks: Tracking is now supported for emails with special symbols in the subject line.

Booking UI

  • Menu Alignment: Minor UI adjustment to right-align the menu for improved layout.

 

 

2025.2.2 April 15th 2025

New!

1. Improved Email Sending Experience for High-Volume Messages

Enhancements aim to improve transparency and reduce confusion when handling high-volume email sends.

  • Soft Warning for High-Volume Emails:
    A soft warning is now displayed when an email includes large attachments or a high number of recipients. This provides visibility into the potential delay before sending, allowing for an informed decision.

  • Progress Indicators for Email Bursts:
    A new progress indicator has been added to show the status of email bursts being sent. This helps clarify why certain messages may remain in a pending state during the sending process.

2. Improved Error Handling in Email Burst Workflow

Updates helps to ensure technical issues are surfaced clearly and handled  gracefully within the email burst flow.

  • Clearer Error Messaging:
    When issues occur during actions such as creating a burst, sending a test, or cloning an existing burst, appropriate error messages are now displayed to provide visibility into the problem.

  • Guidance on Next Steps:
    In the event of a failure, messages now include context and suggested next steps where possible, helping to reduce confusion and improve resolution time.

Bug Fixes: 

Email burst: 

1. Improved UI: "Update and "Done" buttons are positioned consistently across Outlook classic and web platforms

2. Cloning Email Burst: Issues related to attachments not getting cloned and extra space added on Email burst body during cloning is addressed

Templates: 

1. Custom Merge fields: Custom merge fields are now replaced with the appropriate values in Email Templates 

2. Timeout issue that occurred when repeatedly attempting to save or exit while editing an email template is resolved.

3. Subject length: Templates subject line length is limited to 255 characters for proper display.

4. Resolved Subject and Body fields became locked after canceling out of an empty template warning.

Salesforce: 

1. Record count: Incorrect contact count when selecting records from multiple pages in the 'Retrieve Salesforce modal' is fixed. 

2. Salesforce token expiry message is addressed and now shown only when the token expires 

Bookings: 

Optimized booking availability slots, ensuring smooth booking for larger groups without delays

Other

Templates, Bookings and cadences now allow special characters

Hotfix 

Booking zoom location issue post the release is fixed.

Opens and Clicks sowing error post release is fixed. 

 

 

2025.2.1.1 Hotfix March 25th 2025

Email Burst 

  1. Salesforce modal - The issue preventing user selection is resolved
  2. Attachment size -The attachment size limit has been increased from 5MB to 10MB to accommodate larger files. If the attachment size exceeds the limit during an Email Burst, an error message will be displayed.
  3. Non -Latin characters are now supported in Email Bursts and Templates

2025.2.1 Hotfix March 19th 2025

Bug Fixes

Cadences and Email Burst

  1. Hyperlinks as Merge Fields:  Using hyperlinks as merge field scenarios is now supported 

  2. Send Test Burst: The Send Test Burst On Behalf Of feature is now functioning as expected.

  3. Random Hyperlinks in Email Burst Content: The issue with random hyperlinks appearing in email burst content and merge fields has been resolved.

  4. Scheduling Email Bursts failure has been fixed

  5. Improved Reply Metrics: Enhancements have been made to reply metrics, reducing false opens and providing more accurate data.

  6. File Attachment with Special Characters: Users can now attach files with special characters in their name to Email Bursts and Cadences.

  7. Salesforce Filter Update: The Salesforce filter is now set to default to "Name," with search results limited to emails, reducing confusion with other data.

Bookings

  1. Phone Number Disappearing on Reschedule: The issue of phone numbers disappearing when rescheduling bookings has been fixed.

 

 

 

 

 

 

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