Riva Sales Engagement 2025.4 Release Notes

Venky Venkatesan
Venky Venkatesan
  • Updated

2025.4.2 release on November 4th 2025

🚀 Feature Update: New Export button for Email Burst and Cadences user Engagement Analytics 

Export Button - Email Engagement Analytics:

  • Export Button for E-Mail Bursts and Cadences: Users can now export engagement data directly from the platform. Users will download user engagement metrics in CSV format for deeper insights and data-driven decision-making.

Bookings Enhancements:

  • Bookings Hostname Update: Availability links created using the "Send on Behalf Of" permission will now display the host’s name instead of the link creator, improving clarity and professionalism when shared externally.

🐞 Bug Fixes

Salesforce Integration:

  • Fixed issue preventing users from viewing the full list of invalid recipients.

Bookings:

  • Optional and required attendee displaying incorrect values for Availability link types is fixed.

  • Fixed issue so user's first name now displays correctly in booking links.

 

2025.4.1 release on October 8th 2025

🚀 Feature Release: Analytics and Reporting feature

We are thrilled to launch the brand new Analytics & Reporting suite, designed to give your administrators and managers the power to access to critical data! This release focuses on generating and sending a secure downloadable CSV report to requestor's Email inbox. 

Portal: Admins and managers can request report by choosing time filter 7days, 14 days or month to date for the features they would like to include data 

Report Generation: Once user initiates the request system will generate detailed CSV report and a secure link will be sent to download. 

 

Booking feature: 

Booking tags: The new Bookings Tags feature lets you track where each booking link is used and how many times it's been used to make a booking. This helps you measure campaign performance and optimize your booking strategy.

Bookings card UI update: Booking tags can now be viewed directly in the booking card, making it easy to see where the link was used. 

 

🐞 Bug Fixes

  1. Favicon 404 Error: favicon was returning a 404 error issue is resolved

  2. Opens and Clicks: hyperlinks without http:// or https:// protocols were causing errors is fixed

  3. Email Burst/Cadences – Recipient List: Addressed the issue where the recipient list would disappear when updating certain merge fields.

  4. Email Burst – Back Button Error: Fixed an error that occurred when using the back button during email burst initialization.

2025.4.1 Hotfix

  1. Resolved a memory leakage issue that was affecting system performance.

  2. Pagination Hidden at Standard Zoom in “Email Burst Analytics” page issue is fixed

  3. Cadences list view issue is fixed 

2025.4.2 Hotfix

  1. Booking calendar not retuning time slots issue is fixed 

  2. CPU utilization logic improvement is deployed.

  3. Improved logic for detecting duplicate Salesforce contacts.