Riva Sales Engagement 2026.1

Venky Venkatesan
Venky Venkatesan
  • Updated

 

 

Release 2026.1.1 - Dec 3rd 2025

✨ New Features & Enhancements

Microsoft Graph Migration

  • Implemented end-to-end migration from EWS to Microsoft Graph, including backend refactoring, updated booking and cadence methods, migration of opens and clicks tracking, required permission updates, and UI enhancements to fully support Graph-based workflows.

  • Customers will not be migrated yet. They will need to schedule time with the Support team to review this process before migration begins.

However feature flag is enabled until January due to ongoing infrastructure freeze from customers. 

🐞 Bug Fixes

Bookings 

  • Free slots in Single-Use Links now update correctly on edit mode 

  • Fixed missing availability slots in Single-Use Links.

  • Corrected unexpected login prompts in Riva Bookings.

  • Booking avatars now load correctly.

  • Bookings now prompts for Teams/Zoom token renewal when sharing or editing a link.

  • Updated outdated error popups shown when publishing Single-Use Links.

  • Fixed the Track Confirmation Email toggle in Riva Portal.

  • Resolved booking failures caused by the “&” (ampersand) character.

Cadence / Templates

  • Cursor now positions correctly when inserting merge fields in templates.

  • Custom fields now save properly when adding recipients to a cadence.

  • Fixed issues preventing certain templates from being inserted in the Add-in.

  • Search for cadences/bursts no longer shows pagination when no results are found.

  • Fixed step attachments being replaced by follow-up attachments.

Email Burst

  • Schedule date now updates correctly when cloning a past-dated burst.

  • Fixed overlapping UI between Send Limits details and the Delete Burst message.

  • Corrected inaccurate error messages when adding duplicate contacts.

Email Attachments / Inline Images

  • Improved detection and validation for inline image changes in email attachments.

Salesforce Sync

  • Fixed metrics for O&C-tracked emails not syncing to Salesforce.

UI / Portal

  • Fixed inability to scroll the page in half-window mode.

  • Removed error stack traces from user-facing error modals.

Analytics / Add-in

  • Full name updates now correctly appear on the Analytics page.

Release 2026.1.1.1 - Dec 13th 2025

Inline images no longer include the attachment ID in their URLs and now use a content ID (cid), which breaks existing logic that relies on parsing the URL to match images with attachments. Because of this change, inline images are not rendering correctly in email bursts
 
 Email burst formatting breaks when content is copied and pasted from a Word document, and spacing is lost when the email is cloned. This results in inconsistent layout and missing spaces in the final email.