Incorrect Times on the Availability Page in Western Canada

Alireza Ahmadi
Alireza Ahmadi
  • Updated

Applies to: Booking, availability page

Issue

Users in Western Canada may see incorrect times on the availability page in the Booking product. This issue most often affects users of Google Chrome.

Cause

Most of Western Canada stopped observing daylight saving time from Fall 2026 and kept clocks the same instead of turning them back. Some browsers, most often Google Chrome, do not yet recognize the new time zone rules for these regions. Because the availability page used the browser’s time zone, it showed incorrect times.

Resolution

We have released a fix (2026.4.1.3+), so the availability page relies less on your browser to determine your time zone. If times still look incorrect, update your browser to the latest version.

To update Google Chrome:

  1. Open Chrome and select the menu (three dots) in the top-right corner.
  2. Select Help, then About Google Chrome.
  3. Wait for Chrome to download the latest update.
  4. Select Relaunch.
  5. Open the availability page again and confirm the times are correct.

For other browsers, follow the browser’s instructions to update to the latest version.

Need More Help?

If times still look incorrect after you update your browser, contact our support team.