An existing Riva connection with this CRM is still available for editing on the Dashboard.
To create an Oracle CRM On Demand connection:
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Check with your Oracle On Demand Administrator to ensure that your account has been enabled for Web Services.
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Log in to https://www.rivacloud.com.
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On the Get Started page, select Configure your CRM.
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On the list of CRMs that appear, select the Oracle CRM On Demand logo.
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Obtain the following information from your CRM administrator and enter it:
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Your username and password.
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The base website link to log in to the Oracle CRM On Demand website console, for example, https://sso.crmondemand.com
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Opportunity "Sales Stage" and "Sales Process" are optional values. You can set these values if you want to override the default values when creating a new opportunity.
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HTTP proxy server is an optional value.
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Select OK.
The Riva Cloud service attempts to connect to your CRM account with the credentials and connection information that you have provided.
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Do one of the following:
- If the connection setup is successful, select OK. The CRM connection is added to your Riva Cloud account.
- If you experience issues, contact the Riva Success Team.