Issue
The item was not successfully created or updated in Salesforce.
Cause
Salesforce security does not allow that item to be created.
Solution
Ensure that the user has the appropriate access to all modules.
In the screenshot below, any creation of new accounts will result in a Salesforce error.
Applies to
- Riva Cloud for Salesforce and all supported email platforms.
- Riva On-Premise for Salesforce and all supported email platforms.