Learn How to Sync Data With Riva (User Guides, Videos, etc.)

From a user's perspective, how does Riva and all of the synchronization work?

User Guides

Our user guides show how Riva syncs data between

• a user's CRM account and
• a user's email client (Outlook, IBM Notes, Gmail, G Suite, or GroupWise), including mobile devices (iPhone, iPad, Android, BlackBerry, etc.).

The user guides contain a mix of videos, screenshots, and explanation notes.

YouTube Video Playlists

You can view YouTube videos organized into play lists:

• Email clients:
  • Main YouTube Page
  • Outlook 2013 for Windows
  • Outlook 2010 for Windows
  • Gmail and G Suite (formerly Google Apps for Work)
  • IBM Notes
  • Outlook 2011 for Mac
  • Entourage for Mac
     
• CRM systems:
  • Salesforce
  • Microsoft Dynamics CRM
  • Sugar
  • Oracle CRM on Demand
  • Oracle Sales Cloud
  • NetSuite
  • GoldMine

Riva-Supported Email Clients (See screenshots.)

• Outlook 2013, 2010, 2007, 2003, and 2011 for Mac
• Outlook Web Access 2016, 2013, 2010, 2007, and 2003
• IBM Verse and IBM Notes email clients on Windows, Citrix, Mac, iNotes
• Gmail and G Suite on all browsers and native email applications for Windows, Mac, Linux, and mobile devices
• Native Apple Mail, Address Book, and iCal on Mac OS

Riva-Supported Mobile Devices (See screenshots.)

• Native Apple iOS apps on iPads
• Native Apple iOS apps on iPhones
• Native Android apps on phones and tablets 
• Windows Mobile Phones
• Windows Surface Tablets
• BlackBerry devices
• All mobile devices supported by ActiveSync, Good Technology, BES, or other mobile sync options