This article (number 1334) has been deprecated because it was a duplicate of Support for Salesforce State and Country Pick Lists. The current article (number 1334) is no longer maintained.
Salesforce has recently allowed the option for a State and Country picklist in the contact interface. For Riva to sync this option properly, an advanced option has to be added to the Salesforce Connection:
Salesforce Country Picklist
To enable the option in Salesforce:
Advanced option to enable Riva Support
A key must be added to the Salesforce connection for this to be available with Riva:
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Launch the Riva Manager application, and select the Setup tab.
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In the right pane, double-select the Salesforce Connection.
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In the window that appears, select the Advanced Options tab, and then select Edit Custom Options.
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In the Key and Value fields, enter the following key and its value:
Sync.Crm.Contact.StateCountryPickList.Supported = True