Fix in Salesforce For [Contact] Poll Error - INVALID_TYPE: sObject Type 'EntitySubscription'

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Issue

When Riva Cloud or Riva On-Premise syncs Salesforce, the following error may appear in the sync logs:

 [Contact] Poll Error - INVALID_TYPE: sObject type 'EntitySubscription' is not supported.

 

Cause

Riva is configured to sync contacts, but in Salesforce, Chatter has not been enabled.

Solution

In Salesforce, enable Chatter.

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