Contact notes sync from GoldMine to the email system by default.
It is possible to override the default.
To prevent syncing contact notes from GoldMine:
-
Apply the following advanced option to the sync policy:
GoldMine.SkipSyncContactNotesField = True (Prevents syncing contact notes from GoldMine.)
To restore syncing contact notes from GoldMine after preventing it:
-
Apply the following advanced option to the sync policy:
GoldMine.SkipSyncContactNotesField = False (This is the default setting. Syncs contact notes from GoldMine.)
Applies to
- Riva On-Premise for Exchange 2.4.25 or higher.