In this Release. This is a maintenance and update release that includes:
- Salesforce: Added SaleForce custom object integration. Contact Omni for documentation.
- CrmEx: Auto-restart if the process encounters MAPI connection errors.
- License: the license request will display a warning if the user requests a license for a .corp or .local email domain. Enhanced the verbiage on the CRM license wizard domain selection page. Added feature autofill the domains from existing policies. Users can enter a license count for the trial license.
- CRM: In cases where CRM supports private appointments, Riva will not create contacts or match CRM entities from private appointments.
- CRM: Added new completed task options in the app.config file. Contact Omni for documentation.
- SmartConvert: Added attachment filter option under "Advanced Options" to specify maximum allowable file size by extension type.
- Various maintenance enhancements and fixes.
Recommended Update Procedures:
- If you are running Riva 2.3.0 (or higher) you can perform a normal "Check for Updates" procedure.
- If you are updating from a previous version of Riva, before you update to version 2.3.0 (or higher), delete all of the address books, calendars, and folders Riva had previously created in the users' accounts. You will also need to either delete your existing Policy and create a new one or re-initialize all users and check ALL of the option tabs and folder names to confirm the new options. By creating a new policy, you are working with a clean set of data.
Previous Release: Riva CRM 2.4.16 (2010.10.05)