Riva On-Premise 2024.3 Release Notes (2024.August)

  • Updated
Release version: 2024.3.X
Release date: 2024.Aug.21
Update procedure: How to update Riva
Manual update procedure: How to update Riva from a ZIP file
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These release notes provide a quick overview of what is new in this release:

New! SDK SharePoint connector

  • Support for SharePoint as attachment repository
  • Email, Opportunity and Case sync to Salesforce, with attachments being uploaded to SharePoint
    • The email itself will sync to Salesforce, without the attachment
    • Please Contact Us for additional information and implementation

New! Salesforce Education Cloud GSuite and EWS Support

  • Education Cloud (Formerly SSH) sync support for GSuite and EWS
  • Sync support for new "Shift" object, recurring and single item
    • Configuration that works for G-Suite and EWS that will synchronize the Education Cloud Shift object to Advising Shift Appointments in G-Suite and EWS mailboxes
    • User benefits: User will have the ability to sync the new Shift object

Bug Fixes

  • Appointments scheduled through Microsoft bookings do not sync to CRM
    • No error was shown in the logs, the appointments failed to sync
    • Fixed code to allow appointments scheduled through Microsoft bookings to sync bi-directionally

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