December 05, 2024
The Riva Cloud Web (rivacloud.com) upgrades scheduled for last night have been completed as planned.
f you have any questions about your dedicated tenant, please don't hesitate to contact the Riva Success Team here.
You can find the release notes for Riva Cloud 2024.4 at the following link: Riva Cloud 2024.4 Release Notes.
December 04, 2024
The Riva Cloud Sync upgrades scheduled for last night have been completed as planned. Tonight, Riva Cloud Web (rivacloud.com) upgrades will proceed as scheduled.
If you have any questions about your dedicated tenant, please don't hesitate to contact the Riva Success Team here.
You can find the release notes for Riva Cloud 2024.4 at the following link: Riva Cloud 2024.4 Release Notes.
October 30, 2024
The release notes for Riva Cloud 2024.4 can be found here: https://support.rivasync.com/hc/en-us/articles/31707080720916-Riva-Cloud-2024-4-Release-Notes.
Most changes are architectural to prepare for future features and optimize the system for stability and performance.
October 29, 2024
The lower environments have been successfully upgraded to 2024.4. The official release notes will be available early next week and we will link them here.
Support
For any questions or concerns, please contact the Riva Success Team here.
October 23, 2024
Your Riva Cloud Dedicated production environment will undergo an upgrade to version 2024.4. To ensure a smooth transition, we are providing the following schedule:
- Sandbox Environment Upgrade: October 28, 2024, after regular business hours.
- Production Environment Upgrade: December 03, 2024, after regular business hours.
Testing Period
You will have a five-week testing period between the sandbox and production upgrades to conduct necessary testing and validation. We strongly encourage you to utilize this time to identify and address any potential issues.
Next Steps
- Testing: Conduct thorough testing in the sandbox environment after the October 28 upgrade.
- Communication: We will send a reminder notification closer to the December 03 production upgrade date, along with detailed release notes.
Potential Impacts
The upgrade will be completed after regular business hours. During the upgrade, there could be a short window of service disruption (10-20 minutes).
Support
For any questions or concerns, please contact the Riva Success Team here.
We appreciate your cooperation as we work to enhance your Riva Cloud Dedicated experience.
Summary:
Version: 2024.4
Sandbox Upgrade Date: October 28, 2024
Production Release Sync: December 03, 2024
Production Release Web: December 04, 2024
Release Notes: Available closer to production upgrade date
** Riva Sync and Riva Web are two components that makeup Riva Cloud. Riva Sync is the backend engine that synchronizes your data between your two systems. Riva Web is the front-end UI that you log into when accessing Riva Cloud.