March 13, 2025
The 2024.4 Riva Insight release for dedicated tenants has been completed as scheduled. This release includes exciting new features, like early access to Enhanced Track in CRM. Please take a look at the full release notes here.
If you are interested in trying to new Track experience or if you have any questions, please get in touch with the Riva Success Team here.
February 03, 2025
Your Riva Cloud Dedicated Insight environment will undergo an upgrade to version 2024.4. To ensure a smooth transition, we are providing the following schedule:
- Sandbox Environment Upgrade: January 22, 2025, after regular business hours.
- Production Environment Upgrade: March 12, 2025, after regular business hours.
Testing Period
You will have a seven-week testing period between the sandbox and production upgrades to conduct necessary testing and validation. We strongly encourage you to utilize this time to identify and address any potential issues.
Next Steps
- Testing: Conduct thorough testing in the sandbox environment after the January 22 upgrade.
- Communication: We will send a reminder notification closer to the March 12 production upgrade date.
Potential Impacts
The upgrade will be completed after regular business hours. During the upgrade, there could be a short window of service disruption (10-20 minutes).
Support
For any questions or concerns, please contact the Riva Success Team here.
We appreciate your cooperation as we work to enhance your Riva Cloud Insight Dedicated experience.
Summary:
Version: 2024.4
Sandbox Upgrade Date: January 22, 2025
Production Release Insight: March 12, 2025
Release Notes: Available closer to production upgrade date