Riva On-Premise 2025.2 Release Notes (2025 April)

These release notes provide a quick overview of what is new in this release:

New! Graph Calendar Code Updates

• We have made vast improvements to how we handle calendar syncing with Graph!
• This will improve sync performance of Graph Calendar
  • Mitigate "503 Service Unavailable" error
  • Better handling of recurring calendar items, resulting in faster sync cycles
  • Batch processing of recurring calendar items, to allow for faster sync cycles
  • Improvements made to polling for changes on calendar items, allowing for sync of relevant items only

1. Sync Historic Calendar Items: When using calendar walking ranges, Riva will no poll for historic data using LastModifiedDate.

Graph Migrations from Office 365 EWS

• We are beginning to assist with customer migrations from Office 365 EWS to Graph!
  • This is being done in phases, starting with customers using only AddressBook Sync
• Our teams are reaching out to customer admins to arrange starting migrations.

Please Contact Us for assistance with enabling these Calendar updates, and for migration support.

Maintenance Update

Some Minor Bug Fixes

• This release focuses on routine maintenance and system optimizations to ensure stability and performance. While there are no major bug fixes to highlight, our team is continuously working behind the scenes to keep things running smoothly.

New! Salesforce Spring '25 Release

• Riva is fully compatible with the latest Salesforce Spring '25 release. This update ensures seamless integration with Salesforce’s newest features, enhancements, and performance improvements.

New! NetSuite Updates

• Due to recent update with NetSuite's SOAP web services endpoint deprecation of version 2017_2, Riva has updated the WSDL version used for NetSuite connections to use SOAP web services endpoint version 2021_1. This is also referred to as SuiteTalk SOAP Web service.
• Riva with NetSuite now uses SuiteTalk SOAP web services, which now only supports Token Based Authentication (TBA). TBA has now been enabled by default for all NetSuite connections.
  • Please refer to this Knowledge Base article outlining NetSuite Token Based Authentication.

New! Email Sync Functionality for Inbox Subfolders

• Riva can now synchronize emails from Inbox sub-folders directly, and also from other root folders of the inbox.
  • This new functionality has to be configured to allow Riva to sync emails manually or automatically from additional Inbox folders.
• A few customers have requested this email sync feature enhancement to better align with their daily needs.
  • This feature enhancement can now allow all Riva customers using Email sync to benefit from sub-folder or inbox root folder sync.
     
  • Please Contact Us for assistance with enabling this feature.