2025-08-19 8:31 PM
The unplanned maintenance has been completed, and all related services are back online.
If you have any questions, please contact the Technical Support Team here.
2025-08-19
We will be performing unplanned maintenance on the following pods: na8, na8x, and na8y.
Timeframe: 7:45 PM – 8:45 PM
During this window, Riva Cloud (Sync and Web) may experience intermittent service interruptions.
A follow-up update will be posted here once maintenance is complete.
To check which pod and data residency your account is on, log in to Riva Cloud, go to Manage Account → Account Summary, and look in the top-right corner under Data Residency Region / Configuration Pod.