2025-08-19 Unplanned Maintenance

Shawn MacRae
Shawn MacRae
  • Updated

October 17, 2025

Please be advised that Riva Cloud will undergo unplanned maintenance (AU, EU, CAN, US) on October 17, 2025, between the hours of 4:00 PM to 8:00 PM EST. During this time, Riva Cloud may be temporarily unavailable.

Impacted Pods: au1, eu1, ca1, edup, na4, na5, na6, na8, na10, use1

To check which pod and data residency your account is associated with, log into your Riva Cloud account. Go to Manage Account and select Account Summary. In the top right, under the Data Residency Region / Configuration Pod header, you’ll find your pod details.

For any questions, please contact the Riva Success team here.

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