A new Activity Monitoring page has been introduced into Riva Admin Center to allow monitoring of sync activity for all users in the policy.
This feature provides you with a detailed overview of all sync activity and supports customers with many sync users by providing them with a fast and responsive tool to monitor their statistics.
You can access Activity Monitoring by navigating to Synchronization → Activity.
The main dashboard view lists Users, Date, Cycle ID, Duration, Wait Time, Errors, Creates, Updates and Deletes.
- Users - This is the email address of the sync user
- Date - This is the date and time that the sync cycle was ran
- Cycle ID - This is a unique identifier for that specific cycle
- Duration - This is how long the sync cycle took to complete
- Wait Time - This is how long it took to start the sync cycle
- Errors - This lists the number of errors, if any, for that sync cycle
- Creates - This lists the number of creates for that sync cycle
- Updates - This lists the number of updates for that sync cycle
- Deletes - This lists the number of deletes for that sync cycle
There is also a 'details' link available for each cycle to, which takes you to another screen to view more detailed information for that specific sync cycle:
On this page, a detailed list of all the activities that occurred during that sync cycle are displayed, in chronological order. If there are any errors for that cycle, they will be displayed here.
This feature also allows sorting by any of the parameters in the table on the main screen:
Simply press the column header and all results will be sorted, and press it again to sort in the opposite direction.
By default when this page is loaded, it is sorted chronologically by the Date column, in descending order.
This page also supports filtering, where you can limit the view to specific parameters to narrow down the view to what you want to see.
We support the following filters:
Date Range - This can be filtered by the following parameters:
- Today
- Yesterday
- Last 2 Weeks
- Month to Date
- Last 30 Days
- Custom Date Range and Time
Username - The drop-down can be used to filter by a specific user to only display their sync cycle information
- By default, this is set to All Users
- You are able to either type in a specific email address, or use the drop-down list to select a user
Search - This is a custom text entry field that can filter by the following parameters:
- Username
- Date (must match the same formatting, eg; 2025-12-08)
- Cycle ID
There is also an option to export results to either CSV or JSON, available by selecting the 'Export Results' button and selecting your preferred file format:
By default, the entire results are exported into a file for you to download.
However, if you filter the results, only the filtered results will be exported, giving you a simplified report based on your specified parameters.
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