Calendar Invitation Mode for Modern Microsoft Exchange Connector (Graph)

Medha Gupta (Agent)
Medha Gupta (Agent)
  • Updated

We now support Calendar Invitation Mode using the Modern Microsoft Exchange Connector (powered by Microsoft Graph).

Invitation Mode defines how and when meeting invitations or updates are sent to attendees when an appointment (meeting) is created or modified. It determines whether invitations are sent (or suppressed), and who receives the invitations (all attendees, or none).

Supported Invitation Modes

In Riva’s Graph implementation for Invitation Mode, we support the following options:

Invitation Mode Function
SendToNone Do not send meeting invitations or updates.
SendOnlyToAll

Send meeting invitations to all attendees.

Note: Microsoft Graph also saves a copy in the organizer’s Sent Items (see Microsoft Graph Behaviour below). 
SendToAllAndSaveCopy Send meeting invitations to all attendees and save a copy in the organizer’s Sent Items.

Microsoft Graph Behaviour

  • Using the Microsoft Graph connector, calendar invites are enabled by default. This means that whenever an appointment is created or updated through Graph, the notification is automatically sent to all attendees.

  • With Exchange/EWS, SendOnlyToAll is intended to send invitations to all attendees without saving a copy in the organizer’s Sent Items.

  • Microsoft Graph does not provide a way to suppress the organizer’s Sent Items copy. Therefore, when using the Graph connector, SendOnlyToAll behaves the same as SendToAllAndSaveCopy.

  • SendToAllAndSaveCopy is supported by the Graph connector. If it is configured in the CRM, Riva processes it the same way as SendOnlyToAll: invitations are sent to all attendees and a copy is saved in the organizer’s Sent Items.

  • Riva's invitation mode with Graph connector also supports attachments sync.