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  2. Riva - Common Topics

Riva - Common Topics

Find answers fast with our most common questions and solutions.

Salesforce

  • Riva Support for Salesforce Summer ’26
  • Migrate to Salesforce Hyperforce: Riva Integration Setup Guide
  • Salesforce API Version Support

Microsoft Modern Exchange Connector (Graph)

  • Delete Mode Behaviour for Modern Microsoft Exchange Connector (Graph)
  • Exchange Web Services (EWS) vs Microsoft Graph
  • Calendar Invitation Mode for Modern Microsoft Exchange Connector (Graph)
  • How Your Calendar Sync is Changing: What to Expect with Microsoft Graph
  • Understanding Your Microsoft Modern Exchange Connector (Graph API) Migration
  • Limiting Mailbox and User Access with Application Permissions using RBAC - Microsoft Modern Exchange Connector (Graph)

Riva - General & Multi-Product

  • Choosing the Right Riva Deployment Model: Cloud Shared, Cloud Dedicated, or On-Premise
  • Limiting Mailbox and User Access with Application Permissions using RBAC

Troubleshooting

  • Resolving 403 Forbidden Errors with Microsoft Modern Exchange Connector (Graph) or EWS
  • Riva Data Sync Error: [ErrorOccurrenceCrossingBoundary] Modified Occurrence Is Crossing or Overlapping Adjacent Occurrence
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