Riva Cloud Company: The following procedure is required for Riva to connect to Sugar 8.
Riva Cloud Corporate: The following procedure is required if Riva connects to Sugar 8 through an individual CRM user's account.
Riva On-Premise: The following procedure is recommended to add a custom API platform
- for a new Sugar 8 connection or
- updating a SOAP-based connection to support REST.
To set up Riva authentication to Sugar 8:
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Log in to Sugar 8 as Administrator.
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Navigate to the Administration Portal.
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Scroll to Developer Tools, and select Configure API Platforms.
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Add a new platform name.
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Do one of the following:
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If you are creating a Sugar 8 connection, insert the custom API platform name into the Platform field.
OR
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If you are migrating a SOAP-based Sugar connection to REST, configure the following advanced option for the connection:
Sugar.OAuth.Platform = [configured platform name]
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An example that matches the Configure API Platforms screenshot:
Sugar.OAuth.Platform = Riva
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