Sugar: Error Occurred in PollChanges for Module - Task: [MissingRequiredField] Required Field LastModified Was Missing

  • Updated

Issue

One or both of these errors can be seen in the Riva Cloud or Riva On-Premise logs when polling for changes in specific modules during synchronization.

Error occurred in PollChanges for module - Task: [MissingRequiredField] Required field LastModified was missing
[Opportunity] Error - [Unknown] Error occurred in PollChanges

 

Cause

Some required fields are missing in the affected modules. Often, it is the Last Modified Date field. For example, the first sample error reports that a Last Modified Date could not be found for a task.

Solution

Update the module with the missing Last Modified date by following these steps:

  1. In Sugar, open the task lists for users.

  2. Sort the tasks by Last Modified Date.

  3. Update/ assign a last modified date. Choose the current date.

  4. Save.

Applies to

  • Riva Cloud for Sugar.
  • Riva On-Premise for Sugar.

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