To sign in to Riva Cloud with Salesforce:
Enable the Feature
To enable signing in to Riva Cloud with Salesforce:
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On all your devices, log out of all your Salesforce sessions and pages.
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Ensure that you have created a Salesforce connection from Riva Cloud.
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On the Riva Cloud menu bar, select My Account.
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In the right column, under SECURITY, select Authentication.
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On the Authentication page that appears, select Sign in with Salesforce.
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Next to the words Enable Sign in with Salesforce that appear, select Enable.
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Read the Important window that appears, and, if everything is ready, select Proceed.
Result: You are directed to the Salesforce login page.
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Log in to Salesforce.
Result: Your Salesforce account is now linked to your Riva Cloud account.
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Log out of Riva Cloud and test signing into Riva Cloud with Salesforce.
Sign In to Riva Cloud with Salesforce
To sign in to Riva Cloud with Salesforce:
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On the Riva Cloud Login page that appears, select Sign in with Salesforce.
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If the Salesforce login window appears, log in to Salesforce.
Result: You are redirected to the Riva Cloud Get Started page, Dashboard, or User Manager, just as you would if you had logged in without Salesforce. You are done signing in.