Update an OAuth Certificate-Based Exchange Connection With a New Certificate

  • Updated

Applies to Riva On-Premise.

If your organization uses OAuth certificate authentication for an Office 365 Exchange connection in Riva, it is necessary to update the certificate before it expires.

Summary

After installing the new certificate on the Riva server, open the Exchange connection and update the certificate name to the new one. The Key Identifier must also be updated in Microsoft Azure as part of the process. After updating the certificate, it is highly recommended to test the changes on a small group of users before rolling them out to production.

Detailed Procedure to Update an OAuth Certificate

To update an OAuth certificate-based Exchange connection with a new certificate:

  1. Ensure that you have prepared Office 365 for a Riva EWS connection.

  2. Generate a certificate.

  3. In Microsoft Azure, ensure that your application is still properly configured and registered.

  4. Edit the sync policy and disable it.

  5. Stop the sync service.

  6. In the Riva Manager application, double-click the Exchange connection and select the new certificate.

  7. In Azure, update the App registration manifest with the new Key Identifier. It can be done in two ways:

  8. In Rivasave the Exchange connection.

  9. In Rivatest the Exchange connection

  10. Enable the policy, and test the changes on a few users first.

Testing Sync Before to Implementation in Production Environments

After updating the certificate, it is highly recommended to test the changes on a small group of users before rolling them out to production.

To test the changes on a select group of users:

  1. Follow the procedures outlined at Sync for only one or a few Riva users.

  2. Enable the sync policy, and restart the sync service.

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