Riva Insight OnPremise Redis State Service Configuration

Riva Insight State Server

• Riva Insight 2020.4+ OnPremise now requires the user of a State Server for session and cache management
• Riva Insight uses Redis as its State Server provider
• The ASP.NET State Service has been deprecated for Riva Insight 2022.4.86034+
• If upgrading from a version of Riva Insight prior to 2020.4, or a version of Riva Insight prior to 2022.4.86034 that was using the ASP.NET State Server your may get an invalid State Server message. 
• To update Riva Insight to use a State Server, follow the instructions below.

How To: Use Redis as a State Server

• Install Redis on the Riva Insight OnPremise package, or download the Redis MSI from https://dl.rivacrmintegration.com/builds/misc/Redis-x64-5.0.14.1.msi.
• You may install Redis on the same server for smaller installations, or on a dedicated server for larger installations.
• Under the Services Control Panel (services.msc) ensure the "Redis" service has the "Startup type" set to "Automatic" and has been started
• Update webSessionManagement.config under {InsightApp}\Insight\ to the following:

<sessionState customProvider="RedisSessionStateProvider" mode="Custom">
  <providers>
    <add name="RedisSessionStateProvider" type="Microsoft.Web.Redis.RedisSessionStateProvider" connectionString="RedisConnectionString" />
  </providers>
</sessionState>

• Ensure webConnectionStrings.config under {InsightApp}\Insight\ has an entry for "RedisConnectionString"
• If Redis is not using the default ip, port or password, update the RedisConnectionString as required

<connectionStrings>
  <add name="RedisConnectionString" connectionString="127.0.0.1:6379,password=,abortConnect=false" />
</connectionStrings>