Skip to main content
Toggle navigation menu
Back to RivaEngine.com
Riva Cloud Status
Submit a request
Sign in
Riva Engine Knowledgebase
Riva Insight
Errors and Troubleshooting
Errors and Troubleshooting
Riva Insight Side Panel Stuck on "Loading" When Opening Shared Calendar Events
Outlook shows RivaConfiguration folder
Salesforce Login Does Not Return to Outlook After Authentication in Insight Web API (Outlook Web Add-in)
Insight Error: A silent sign-in request was sent but no user is signed in.
How to Force Refresh of The Sync Configuration Using The Windows Add-in
Link Directly to Your CRM Record Create Pages
Outlook Freezes and/or Crashes With Riva Insight Windows Add-in - Potential Solutions
Riva Insight: Icon Appears "Greyed Out" in Outlook Ribbon
Outlook Windows Freezing With The Windows Add-in Client (Edge WebView2 version 1.14)
Riva Insight Troubleshooting Artifacts
Capturing a Process Dump File When Outlook Crashes
Riva Insight (Login with Salesforce): There Was an Error Authenticating You. Authentication Error Occurred. Error Verifying OAuth Token. Please Contact Your Riva Administrator.
Riva Insight: HTTP Error 404.7 - Not Found The Request Filtering Module is Configured to Deny The File Extension
Windows Add-in is Reverting to Using Internet Explorer Instead of Edge Chromium (WebView2)
Outlook Crashes Upon Sign-in to Salesforce With Riva Insight
I Tracked an Item, But Insight Still Shows it as Pending.
Insight.Auth.Salesforce.Oauth Not Configured
Riva Insight: No Such Column 'Field__c' on Entity 'Object__c'
Riva Insight: There Was No Endpoint Listening at http://localhost/WebAPI/compatibility/SyncService.svc That Could Accept The Message.
Riva Insight: Failed to Identify The Current Module
Troubleshooting Sync Settings Within Riva Insight
Riva Insight: Track Appointment & Track Email Buttons Do Not Respond: Potential Solution
Riva Insight: Error Occurred: Incomplete Configuration Provided For Custom Object Type: Custom1
Riva Insight: Error: Unable to Track This Email
How to Force Refresh of The Sync Configuration
Solution For: We Don't Support This Browser. Try Opening This Page in a Supported Browser
Solution For: Riva Insight Is Displayed Outside Outlook
Riva Insight: The User Domain [Your-Domain] It's Not Configured. Please Contact Your Riva Administrator. Try Again
WindowsAD Authentication > "An Error Occurred in Authentication" | "The Server is Not operational" Errors
Icons Are Missing and Links Are Not Usable in the Insight Panel
Next
›
Last
»