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  1. Riva Engine Knowledgebase
  2. Riva Insight
  3. Errors and Troubleshooting

Errors and Troubleshooting

  • Riva Insight OnPremise Redis State Service Configuration
  • Solution For [ServerError] CrmConnectionBase is Null; or Connection File Reference Not Updating
  • Ensure That Refresh Token Policy is NOT Set to "Immediately Expire Refresh Token"
  • Riva Insight: Error: [INVALID_FIELD_FOR_INSERT_UPDATE] Unable to Create/Update Fields on Creating Contacts
  • Riva Insight Server: Authentication Error When Using Login With Salesforce
  • Sending Logs With Riva Insight Windows Add-in Log Extraction
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