Riva Insight

• Riva Insight 2026.2 Release Notes
• Riva Insight 2026.1 Release Notes
• Riva Insight 2025.2 Release Notes
• Riva Insight 2025.1 Release Notes
• Riva Insight 2024.4 Release Notes
• Riva Insight 2024.3 Release Notes

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• Sign in with Microsoft vs Sign in with Salesforce
• Riva Insight On-Premises Prerequisites (Insight 2026.2 and later)
• Name Conflict When Uploading Multiple Manifests to a Single Microsoft Tenant
• Insight 2025.2 On-premises - Track State Service (TSS) Setup
• Enabling LogRocket for Riva Insight
• Planning For Riva Insight

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• Riva Insight 2024.3 User Guide
• Use Riva Insight Track in CRM
• Riva Insight: Components of Context View
• Riva Insight Cloud: Log in to Insight Context View (Panel)

• How to Display a Salesforce "Contact Role" Field in the Insight Contact View (via XML Layout)
• Improvements to Syncing Tracked Emails and Meetings in Outlook Classic with Riva Insight
• Creating Enrich Icons in Riva Insight
• Enable The Track in CRM Auto-Populate of Internal Contacts
• How to Configure Page Size, Max Results & Date Range of Riva Insight Context View Search Results
• How to Migrate an On-Premise Riva Insight Server Manually

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• Track in CRM Pending Category
• Insight Record Type-aware Layout Management
• Contact Discovery
• Riva for Agentforce
• Voice Note Summary
• Email Recommendation

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• FAQ: Riva AI and Your Privacy
• Q&A: Riva Insight Web Add-In For Outlook - Security and Performance
• Riva Insight FAQs

• Riva Insight Side Panel Stuck on "Loading" When Opening Shared Calendar Events
• Outlook shows RivaConfiguration folder
• Salesforce Login Does Not Return to Outlook After Authentication in Insight Web API (Outlook Web Add-in)
• Insight Error: A silent sign-in request was sent but no user is signed in.
• How to Force Refresh of The Sync Configuration Using The Windows Add-in
• Link Directly to Your CRM Record Create Pages

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