| Announced on | Lower Environment Rollout | Production Rollout Starts | Production Rollout Ends |
| January 20, 2025 | January 21, 2025 | February 17, 2025 | February 25, 2025 |
February 26, 2025
The Riva Cloud 2025.1 release has been completed successfully.
The release notes for this release can be found here: https://support.rivasync.com/hc/en-us/articles/34116738975380-Deployment-Notification-Riva-Cloud-2025-1.
For any questions or concerns, please contact the Riva Success Team here.
February 12, 2025
This is a reminder that the Riva Cloud release will be completed the week of February 17, 2025. Please note that the Riva Web (rivaclou.com) that was initially scheduled for February 20-21 has been rescheduled to February 24-25.
The release notes for this release can be found here: https://support.rivasync.com/hc/en-us/articles/34116738975380-Deployment-Notification-Riva-Cloud-2025-1.
Note, that you can determine which pod and data residency your account resides on by logging into your Riva Cloud account, navigating to “Manage Account” and selecting “Account Summary”. In the top right, under the header Data Residency Region /Configuration Pod).
February 04, 2025
This is a reminder that the Riva Cloud release will be completed the week of February 17, 2025. The release notes for this release can be found here: https://support.rivasync.com/hc/en-us/articles/34116738975380-Deployment-Notification-Riva-Cloud-2025-1.
For any questions or concerns, please contact the Riva Success Team here.
January 20, 2025
Riva Cloud Sync and Web is scheduled to be upgraded to 2025.1. To ensure a smooth transition, we are providing the following schedule:
- Sandbox (Lower Environments) Upgrade: January 21, 2025, after regular business hours
-
Production Upgrade: February 17-20, 2025, after regular business hours.
- February 17 (Sync)
- au1x
- eu1x
- na4x
- na5x
- na6x
- na8x
- na10x
- February 18 (Sync)
- au1
- na4
- na5
- na6
- February 19 (Sync)
- eu1
- ca1
- na8
- na10
- February 20 (rivacloud.com)
- Australia
- Canada
- February 21 (rivacloud.com)
- Europe
- United States
- February 17 (Sync)
Note, that you can determine which pod and data residency your account resides on by logging into your Riva Cloud account, navigating to “Manage Account” and selecting “Account Summary”. In the top right, under the header Data Residency Region /Configuration Pod).
Testing Period
You will have approximately three (3) weeks to test this release in your lower environments before the production rollout.
If you are not sure if you have a lower environment, please contact the Riva Success team here.
Next Steps
- Testing: Conduct thorough testing in the sandbox environment after the January 21 upgrade.
- Communication: We will send a reminder notification closer to the February 05 production upgrade date.
Potential Impacts
The upgrade will be completed after regular business hours. During the upgrade, there could be a short window of service disruption (10-20 minutes).
Support
For any questions or concerns, please contact the Riva Success Team here.