| Announced on | Lower Environment Rollout | Production Rollout Starts | Production Rollout Ends |
| April 22, 2025 | April 22, 2025 | May 19, 2025 | May 23, 2025 |
May 15, 2025
This is a reminder that the production rollout will start on Monday, May 19, starting with the x-pods (schedule below).
The release notes for 2025.2 can be found here.
For any questions or concerns, please contact the Riva Success Team here.
May 13, 2025
The release notes for 2025.2 can be found here.
For any questions or concerns, please contact the Riva Success Team here.
April 23, 2025
The upgrade for the lower environments has been completed.
If you are not sure if you have a lower environment, please contact the Riva Success team here.
April 22, 2025
Riva Cloud Sync and Web is scheduled to be upgraded to 2025.2 between May 19 and May 23. To ensure a smooth transition, we are providing the following schedule:
- Sandbox (Lower Environments) Upgrade: April 22, 2025, after regular business hours
-
Production Upgrade: May 19-23, 2025, after regular business hours.
- May 19 (Sync)
- au1x
- eu1x
- na4x
- na5x
- na6x
- na8x
- na10x
- May 20 (Sync)
- au1
- na4
- na5
- na6
- May 21 (Sync)
- eu1
- ca1
- na8
- na10
- May 22 (rivacloud.com)
- Australia
- Canada
- May 23 (rivacloud.com)
- Europe
- United States
- May 19 (Sync)
Note, that you can determine which pod and data residency your account resides on by logging into your Riva Cloud account, navigating to “Manage Account” and selecting “Account Summary”. In the top right, under the header Data Residency Region /Configuration Pod).
Testing Period
You will have approximately three (3) weeks to test this release in your lower environments before the production rollout.
If you are not sure if you have a lower environment, please contact the Riva Success team here.
Next Steps
- Testing: Conduct thorough testing in the sandbox environment after the April 22 upgrade.
- Communication: We will send a reminder notification closer to the May production upgrade date.
Potential Impacts
The upgrade will be completed after regular business hours. During the upgrade, there could be a short window of service disruption (10-20 minutes).
Support
For any questions or concerns, please contact the Riva Success Team here.