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Knowledge Base Content
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Trust and Security Announcements
Announcements and essential information regarding product security and data protection.
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Riva Sales Engagement
Product information, feature details, and support resources for Riva Sales Engagement.
Important Information
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Resolved: Riva Sales Engagement - Error refreshing your integration connection - results in notification emails being sent each minute.
Incident Summary: Excessive Notification EmailsResolved: May 8, 2026 – 10:30 AM ESTWhat HappenedRiva Booking ...
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Riva Cloud 2026.2 Release Notes
Release Candidate Rollout (z-pods) Pre-Release Rollout (y-pods) Production Rollout Starts Produc...
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Prepare for Upcoming Root Certificate Changes in Salesforce
Salesforce Certificate Migration: February 5, 2026 1. Impact Summary Riva Cloud/Insight Customers: No impac...
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Riva Insight 2026.2 Release Notes
Riva Insight 2026.2: Which version do I have?Riva Insight CloudThe 2026.2 release will be rolled out to share...