Admin Guide: Riva Cloud Company

As the Riva Cloud Company admin user, there are many management tasks that you can perform:

• Common tasks:
  • Log in to Riva Cloud;
  • Send a "Contact Us" message;
  • Log out of Riva Cloud.
• Manage My Account:
  • View the account summary;
  • Change the Admin user password;
  • Set or update the payment method;
  • View account invoices;
  • Change your subscription to increase the number of licensed users;
  • Change your subscription to reduce the number of licensed users;
  • Cancel your subscription;
  • Return to the Dashboard.
• Manage Users:
  • Change the admin user to be an admin-only, non-syncing user;
  • Add and configure new target users;
  • Remove a target user;
  • Edit a target user:
    • Disable or enable a target user,
    • Change a user's password,
    • Change a user's account details;
  • Impersonate into and manage a specific user: This is for Riva Cloud Subscription Administrators to manage a user's connections and sync policy and view the user's logs.