Riva CRM 2.4.31 (2012.09.17)

  • Updated

This release includes the following enhancements:

Riva Server

Riva CRM Sync Policy

CRM Specific Enhancements / Fixes

Exchange/Outlook Specific Enhancements / Fixes

GroupWise Specific Enhancements / Fixes

  • Fixed issue with SmartConvert contact matching was case sensitive - Switched logic to ensure that contact matching based on email address supports case insensitive matches.

Noticeable Fixes or Sync Workflow Changes

  • Exchange CAS Version Mismatch Handling Improved - added logic to delay sync when the Riva connection user does not match the same version as the user being impersonated.  This will require unique Riva EWS connections for Exchange 2007 and 2010 CAS servers/target users.
  • Fix for "Same key" Error -  Added fix for "Error occurred assigning references to an item: An item with the same key has already been added" error.

Riva CRM Monitor Application

  • Nothing new

Special options that can be enabled by Omni Professional Services

  • Nothing new

Recommended Update Procedures:  Customers can upgrade their Riva CRM Integration Server server using the "Check for Updates" feature which can be configured to support proxy authentication environments.

Previous Release:   Riva CRM 2.4.30 (2012.08.03)

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