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Riva Engine Knowledgebase
Riva On Premise
Manage Sync Policies
Manage Sync Policies
Custom Options to Uncancel Riva "Cancelled" Exchange Appointments
Include Additional Appointment Fields in Body of Outlook Calendar Appointment
Include Additional CRM Fields in The Body of a Contact
Advanced Custom Options to Set CRM Poll Limits Per Sync Cycle
Set "CRM Sync Start Time Filter" on a Per-Module Basis
Can Users Recover Deleted CRM Contacts and Tasks
Changing "Processing Complete!" SmartConvert Category Name and Color
Add Prefix to CRM Account Name Created From Email Contact
Remove "Bad" Categories From Previously Synced Items or Users' Master Category List
Remove Closed Module Items and AssignTo Drop Folders
Enable CRM to Mailbox Unidirectional Read-Only Sync
Options to Handle Existing Exchange Items For First Sync
Advanced Options: Add Edit / View Links to Email Contacts
Syncing Colors of Riva-Generated Categories in Exchange
Handle Closed CRM Calendar Items in Office 365 or Exchange
Advanced: Disable Account Synchronization
How SmartConvert Can Support Generic - Personal Email Domains (@gmail.com, @yahoo.com)
Manage Attachment Filter Options
Sync Completed CRM Tasks to Email
Custom Option to Sync Calendar Delete to The CRM for Calendar Items Marked in Email as "Private"
Custom Option to Set Logging to Record Appointment Start Times in UTC Only
Enable Searching For CRM or Email System Items by CrmID
Hash The Riva Sync Metadata With MD5, SHA1, or SHA256
Restore Riva Lost & Found Items
Advanced User Gathering in Riva On-Premise
Set Advanced or Custom Options For Connection or Sync Policy
Create CRM Account Name Without Domain Suffix or Country Code
Auto-Generate a Default Account Name if The Company Name is Empty in Outlook
Manage Contact Matching & Creation For Calendar and Email Sync
Deleting Contacts: Default Behaviour For Exchange to CRM Synchronization
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